Troubleshoot cache issues
If you're having cache issues with your website, there are a number of things to try in order fix it. The table below is ranked from easiest to most complicated. Start with the first row, and check to see if your caching issue has been resolved before moving onto the next one.
| Steps to try | |
|---|---|
| Clear the firewall cache | Clear cache for your Web Application Firewall (WAF) |
| Clear the browser cache | Clear your browser's cache |
| Set cache level to site caching | Change my cache level |
| Cache exceptions | If you want to disable caching on specific files or directories, you can do it without disabling the entire cache.
Note: Please, don't insert high traffic pages/directories like /feed/ on the non-cache URL. Your website will be vulnerable to DDoS attacks. We'll still cache images, .css, .js, .pdf, .txt, .mp3 and a few more extensions in your WAF, regardless of the cache mode or non-cached URLs. |
