Applies to: VPS ホスティング

VPS ホスティング ヘルプ

Fix port 2224 and Nydus errors for my VPS Hosting

Your VPS Hosting requires port 2224 and Nydus (nydus-ex and nydus-ex-api) for operation. If either of these are blocked or modified, it can result in service disruption. A variety of factors can affect ports and services. So, while we can't provide an exhaustive list, we've highlighted key areas you can check if you encounter issues related to port 2224 or Nydus.

Warning: This article covers an advanced technical topic where it's possible to make unwanted changes that we cannot help you fix (see our Statement of Support). Before making changes, we strongly recommend downloading a backup.

If your VPS Hosting resource usage (CPU, RAM, or disk space) is high, services may respond slowly or stop running.

  1. Check your resource usage and uptime.
  2. If you notice consistently high usage:

If you can access your control panel, check if port 2224 is open. Choose from the options below according to your control panel and firewall.

If you have a firewall installed and can use SSH, check if the port is open.

Required: You need to enable admin access to follow these steps.
Note: These steps are for firewallD. If you have a different firewall utility, check your provider's support site for information on opening ports.
  1. SSH で VPS Hosting に接続します。
  2. rootユーザーに切り替えます。
  3. コマンドを実行:
    sudo firewall-cmd --permanent --zone=public --add-port=2224/tcp
  4. コマンドを実行:
    sudo firewall-cmd --reload
  5. 次のコマンドを実行して、ポートのブロックが解除されていることを確認します:
    sudo firewall-cmd --list-ports

If you know a recent date when your server was fully operational, check if you have a backup to restore from.

If you've exhausted all options, you can rebuild the server. We recommend saving a backup on your computer, so you can upload your content after the rebuild.

  • Check out how to create a backup from cPanel.net or Plesk.com.
  • If you're familiar with command-line, you can create a backup with SSH.

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